YOUR STRATEGIC PARTNER FOR ELEVATED OPERATIONS

HELLA JONES DULAY

Offering bespoke operational support, impactful digital strategies, and meticulous data management designed to empower visionary leaders. Let's cultivate your growth and redefine efficiency.

INITIATE CONVERSATION

ABOUT ME

EXPERIENCE, INSIGHT, AND A PASSION FOR PRECISION.

PROFESSIONAL JOURNEY

Customer Service Representative – eCommerce
- Managed calls, order issues, and returns for online stores
- Delivered clear, helpful solutions while maintaining brand professionalism
- Consistently met KPIs and enhanced customer satisfaction
SCIENTIFIC DATA ACCURACY SPECIALIST - NEUROSCIENCE RESEARCH
- Reviewed and corrected AI-generated anatomical fly brain models
- Identified and resolved data discrepancies, contributing to the integrity of research outcomes.
- Maintained meticulous documentation and record-keeping for all data processes.

CERTIFICATIONS

VALIDATED EXPERTISE, UNCOMPROMISING STANDARDS.

SURGE VIRTUAL ASSISTANT

LEAD GENERATION

SEO

WEBSITE DESIGN

SERVICES OFFERED

PRECISION-DRIVEN SOLUTIONS FOR YOUR BUSINESS EVOLUTION.

EXECUTIVE ASSISTANCE

Email & Calendar Management
Appointment Setting
Travel Arrangements
Transcription
Project Management
CRM Management

DIGITAL GROWTH STRATEGIES

Dynamic Social Media Resonance
Targeted Elite Ad Campaigns
Engaging Email Marketing Funnels
Website Performance & Content Mastery
Strategic SEO Enhancement
Curated Content Creation & Curation

CLIENT & SALES FACILITATION

Order Processing
Handling Inquiries, Returns, and Complaints
Responsive Live Chat & Phone Support
Strategic Outreach & Telemarketing
High-Quality Lead Generation

DATA & RESEARCH

Online Bookkeeping
Thorough Internet Research & Analysis
Accurate Data Architecture
Specialized 2D/3D Model QA
(Scientific Research Support)

PORTFOLIO

SELECTED PROJECTS DEMONSTRATING REAL-WORLD IMPACT.

EXECUTIVE SUPPORT OPTIMIZATION

Masterminded and deployed an integrated Notion ecosystem that dramatically streamlined daily operations, enhancing efficiency across intricate calendar, elite communication, and travel management.

CALENDAR STRATEGY
EMAIL MANAGEMENT
TRAVEL COORDINATION
TASK AUTOMATION

DYNAMIC SOCIAL MEDIA STRATEGY

Cultivated and executed a compelling social media content strategy that elevated audience engagement by 25% and accelerated follower growth by 20% within a precise three-month timeline.

CONTENT CREATION
PLATFORM MANAGEMENT
AUDIENCE ENGAGEMENT
ANALYTICS REPORTING

SCIENTIFIC DATA INTEGRITY ASSURANCE

Achieved unparalleled accuracy and consistency within intricate scientific datasets and 2D/3D models for critical university research, underpinning groundbreaking discoveries.

DATA VALIDATION
QUALITY ASSURANCE
PRECISION ANALYSIS
DOCUMENTATION

LET'S CONNECT

READY TO ELEVATE YOUR BUSINESS OPERATIONS? INITIATE A CONVERSATION.

PREFER DIRECT COMMUNICATION?

hellajonesdulay17@gmail.com LinkedIn Profile